PURPOSE
SCOPE
WHEN YOU ACCESS OUR WEBSITE OR USE OUR PRODUCTS OR SERVICES, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, IMMEDIATELY STOP ACCESSING OUR WEBSITE.
POLICY
We keep this Policy posted on our Website and you should review it frequently, as it may change from time to time without notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy. Your continued use of our Website following the posting of a new Privacy Policy indicates your acceptance of the new Policy. If at any point we decide to use your personally identifiable information in a manner materially different than what was stated at the time it was collected, we will notify you of this change by e-mail to the last e-mail address provided to us. You will have a choice (by means of an “opt out” opportunity) as to whether or not we use your information in this different manner. We will use information in accordance with the Privacy Policy under which your information was collected if you opt out of the new policy.
I. Information We Collect
- Information you provide to us directly when you purchase our products or services, such as name, address, phone number, email address and credit card number;
- Information we collect about you when you visit our Website, use our services, or view our online advertisements, such as IP address, search terms, and Web pages you visit while on our Website;
- Information we collect about you from other sources, such as commercially available sources; and
- Information supplied by you to our Website, such as demographic information (e.g., age, gender, purchase preference, etc.).
We may also collect information from you when you register for our products and services by means other than through our Website. All the information we collect about you may be combined to help us tailor our services to you and other customers. The information we collect depends on what you do when you visit our Website. There are two types of information that we are likely to collect:
a. Information you give us: This is information we ask you to provide directly to us in the course of conducting business on our Website, and by which you may be personally identified, such as name, service address, telephone numbers, e-mail address, credit card number, social security number (“personal information”).In certain circumstances, we may request, allow, or otherwise provide you with an opportunity to submit your personal information in connection with a feature, program, promotion or some other aspect of our Website. For instance, you may:
- Provide your name, mail/shipping/service address, email address, and phone number when registering with our Website, submitting webform inquiries, or using our services; or
- Provide certain demographic information about yourself (e.g., age, gender, usage frequency, etc.) when participating in a survey or poll.
b. Information collected through Automatic Data Collection Technologies: As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, and other communication data,
- Resources that you access and use on the Website,
- Information about your computer and internet connection, including your IP address, operating system, and browser type,
- Search terms you use on our Website,
- Specific web pages you visit,
- Duration of your visits,
- Type of internet browser, and
- Type of computer operating system you are using.
The information we automatically collect using these technologies is statistical data only and does not include personal information. We may use it by itself or associate it with personal information we collect in other ways or receive from third parties. We may also aggregate it with information we have obtained from other customers or other sources. We may, among other things, share this information with our affiliated companies, allow third parties to collect such information directly from you, and/or share it with third parties to achieve those objectives. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns,
- Store information about your preferences, allowing us to customize our Website according to your individual interests,
- Speed up your searches, and
- Recognize you when you return to our Website.
Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, advertisement networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you visit our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
II. How We Use Your Information
We may use your information to provide the products and services you request, to tell you about our other services, and to manage our Website and services. We may share your information with one or several of our business partners to make an initial determination of the services you may need. We may also share your information to protect and defend the rights and property of V5tech. We use your information for the following business purposes:
- To present our Website and its contents to you;
- To provide you with the products and services you purchased;
- To allow us to properly maintain and communicate with you about those products and services and to make improvements or upgrades when necessary;
- To confirm that you are being properly billed;
- To provide you with technical support and system maintenance;
- To inform you of new products or services that may be of interest to you;
- To allow us to understand the use of, and identify improvements to, our services;
- To generate de-identified or aggregated data;
- To prevent fraud, including the unauthorized use of our services or violations of applicable policies and terms of service;
- To ensure our own compliance with state and federal laws;
- To notify you about changes to our Website or any products or services we offer or provide through it; and
- To respond to legal requests or as otherwise required by applicable law.
Additionally, we may use or disclose your information without your consent to protect our customers, employees, or property in emergency situations, or to enforce our rights under our terms of service and policies in court or elsewhere. Further, we may disclose your information where necessary to provide or conduct a legitimate business activity related to the services provided to you, or as required by law or legal process, as more fully discussed under Other Uses and Information below. Circumstances when we may disclose your information:
- We may share this information within V5tech to improve our services to you; and
- We may share your information with our agents and trusted business partners only when required for the specific and limited purpose of providing products or services to you that you have authorized, such as to our shipper in order to fulfill an on-line order.
You may opt-out from receiving future promotional information from us as set forth below in the Contact Information section.
If you create a business account with us and provide us with any of the above information for the purpose of conducting business, you authorize us to store your name, shipping/service address, email address, and credit card and billing information.
III. Cookies and Preference-Based Advertising
Cookies and Web Beacons
We automatically receive and store certain types of information when you interact with us. We use cookies or web beacons (also called “clear figs” or “pixel tags”) to obtain certain types of information when your web browser accesses our Website. We use cookies and web beacons for login verification, session management, load balancing, and personalization to enhance your user experience.
A cookie is a small text file created by our Website and stored on your computer’s hard drive, memory, or web browser. It enables our systems to recognize your computer by the Internet Protocol (“IP”) address and to provide customized services. The use of cookies is standard in the industry and used on most websites. The use of certain cookies in your region may require your consent and you will be prompted, through a cookie management platform, to choose to provide it or not provide it. If you do not provide consent, those cookies will not be placed onto your device or utilized to collect specific information. Some cookie usage is essential for our Website to function properly. Cookies enable you to take advantage of some of our Website features. Should you decline or delete them, certain parts of our Website may not function properly. We use several different types of cookies on our Website, including:
Strictly Necessary or Functional Cookies:
- Necessary cookies facilitate the operation of our Website. Without the use of these cookies, portions of our Website will not function properly.
- Functional cookies are used to remember your preferences on our Website and to authenticate your identity. For example, we use functional cookies to manage our cookie consent management platform.
Cookies that require consent in some regions (e.g., the EU/EEA):
- Performance Cookies. These cookies monitor the performance of our Website and how users interact with them. These types of cookies collect information such as how often users visit our Website, what pages they visit when they do, and what other websites they used prior to coming to our Website. These cookies also provide us with information that allows us to improve our Website and services.
- ehavioral Advertising Cookies. We may use behavioral advertising cookies in order to provide you with advertising tailored to your professional interests when you visit websites on and off our network. These cookies analyze information about your interests and your browsing history and provide you with advertisements on and off our network that match these interests. Behavioral advertising is a type of advertising based on your web browsing activity over a period of time.
Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and may be used to track the online movements of users, or when an email has been opened, and to provide other information. Examples of information we collect and analyze in this manner include the IP address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system and platform; your activities on our Website, including what you view/search for, as well as the URL you come from and go to next (whether this URL is on our site or not); and cookie number.
Preference-Based Advertising
We may now or in the future work with third parties, including third party advertising networks and website analysis firms, who use cookies and web beacons when you visit our Website and third party sites. The information collected is often used by these advertising networks to serve you with personalized or interest-based advertisements or other messages while you are on our Website and/or on third party sites that better reflect your preferences and needs.
Opting Out
You can learn more about Google Analytics and your options for opting out of interest-based Google advertisements at https://adssettings.google.com. To learn more about targeted advertisements or if you do not wish to participate in preference-based advertising via these third-party advertising networks, please select NAI Opt Out and follow the simple opt-out process.
Do Not Track Features
Certain browsers may offer you the option of providing a Do Not Track Notice (“DNT Notice”) if you do not want your online activities tracked for preference-based advertising purposes. Some browsers are, by default, set to provide a DNT Notice, whether or not that reflects your preference. Providing a DNT Notice serves as a means to ensure that cookies, web beacons and similar technology are not used for preference-based advertising purposes – that is, to restrict the collection of information about your online activities for advertising purposes. Unfortunately, given how preference-based advertising works, DNT Notices may not effectively accomplish this goal. For this and other reasons, with respect to our Website, we do not take any action based on browser based DNT Notices. Rather, if you do not wish to participate in preference-based advertising activities, you should opt-out as described above.
IV. Other Uses of Information
Email Communications
In certain instances, we may communicate with you via email; for example, if you request a particular service or sign up for a feature that involves email communications, the email relates to a purchase you have made with us, sending you information about our other products and services, or you consented to being contacted by email for a particular purpose. You may “opt out” of receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of each email we send, or as provided below, provided, we reserve the right to send you transactional emails such as customer service communications.
Transfer of Assets
As we continue to develop our business, we may sell or purchase assets. If another entity acquires some or all of our assets, the information we have about you will be transferred to and used by this acquiring entity, though we will take reasonable steps to ensure that your preferences are followed. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.
Extraordinary Circumstances
We reserve the right to disclose any information about you if we are required to do so by applicable law, with respect to copyright and other intellectual property infringement claims, or if we believe that such action is necessary to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; or (c) protect or defend our legal rights, property, or other users.
V. Additional Privacy Notices
California Privacy Rights
Residents of the State of California, under California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (the “CCPA”), have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personal information, as defined under California law during the preceding year for third party direct marketing purposes. You are limited to one (1) request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response.
Californian Resident Rights
Under the CCPA, California residents have specific rights regarding their personal information.
- Right to Deletion: You may request that we delete any personal information about you that we collected from you.
- Right to Correction: You may request that we correct any inaccurate personal information we maintain about you.
- Right to Know: You have the right to request any of the following:
- Categories of personal information we have collected from you,
- Categories of sources from which your personal information is collected,
- Business purpose for collecting, selling, or sharing your personal information with third parties for cross context behavioral advertising,
- Categories of third parties to whom we disclose your personal information, and
- Specific types of personal information that we have collected about you.
How We Protect Customer Privacy
We take the security of your information very seriously. We have implemented industry standard security measures to protect against the loss, misuse and alteration of the information under our control. To help ensure the confidentiality of your personal information, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you have finished using a shared computer.
V5Tech uses industry standard practices to safeguard the confidentiality of your information, including firewalls and Secure Socket Layer encryption. V5Tech treats all data collected as an asset that must be protected against loss and unauthorized access. We employ various security techniques to protect such data from unauthorized access by persons inside and outside the Company.
Please be advised, however, that while we strive to protect your information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction, or inadvertent disclosure of your information. In the unfortunate event that your information (as the term or similar terms are defined by any applicable law requiring notice upon a security breach) is compromised, and applicable laws require notice, we will notify you by e-mail in the most expedient time reasonable under the circumstances; provided, however, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation. From time to time, we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.
VII. Linked Websites
The Website contains links to various other websites that we do not control or maintain. Please be aware that these other websites may have privacy policies that may differ from V5tech policies. V5tech assumes no responsibility for either the content that appears on linked websites or the privacy of the information you provide once you have linked to other websites. You should read the privacy policies of all third-party websites before submitting any personal information.
VIIl. Children Under Age 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to us by using our Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us as instructed in the Contact Information section below.
IX.Contact Information
You may contact us at info@v5tech.ai or +1 571 335 0762 if you have questions about our Privacy Policy or wish to exercise your rights regarding any information you have provided us. In addition, should you wish to file a formal complaint, you may file a complaint with any local supervisory authority in your geographic region.
If you wish to opt-out from receiving future commercial email correspondence from us or wish to withdraw your consent to our sharing of your information with relevant copromotional partners, you should follow the unsubscribe instructions found in the email sent to you, or otherwise contact us at the email address above. We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable. Please note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of our Website.